Privacy Policy

Privacy Policy

This Privacy Policy (or “Policy”) describes how J&J Ventures Gaming LLC and our affiliates (collectively, “J&J Ventures,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information when you visit or use any our websites, mobile applications (the “Apps”), games, or services (collectively, the “Sites”). This Privacy Policy also tells you about your choices with respect to your personal information, and how you can reach us to get answers to your questions. This Policy applies to personal information that we collect on our own behalf and not to personal information we collect on behalf of the businesses for whom we provide products or services (“Establishments”). This Policy also does not apply to anyone acting in their capacity as an employee or independent contractor of ours or of our customers, service providers or business partners (“Employees”). You can jump to particular topics by going to the headings below.

 

Types of Personal Information We Collect

Cookies

Text Messaging

Use and Processing of Personal Information

Disclosures of Personal Information

Your Choices

How We Protect Personal Information

Other Important Information

Contact Information

 

Types of Personal Information We Collect.

The following list provides examples of the types of personal information that we collect from you and why we collect that personal information:

  • Account Registration. We collect your name, date of birth, phone number, and email when you create an account on our Sites. We collect this information to establish your account with us and verify that you are eligible to use our Sites. You can use your account to save your preferences, adjust your settings, receive promotions, and obtain more information about offers from us or our partners.
  • Distance Information. Depending on your settings, when you use one of our Apps we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location and your distance from an Establishment. We collect this information to help you find games, promotions and amusements at nearby Establishments.
  • Site and Email Interactions. We use technology to monitor how you interact with our Sites. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. If you receive emails from us, we also use certain tools to capture data related to when you open our message, click on any links or banners it contains, and make purchases. This information helps us detect and prevent fraud and monitor our communications with you.
  • Mobile Devices. We collect personal information from your mobile device such as unique identifying information broadcast from your device when visiting our Sites, including when you use our Apps.
  • Mailing List. When you sign up for one of our mailing lists, we collect your email address or postal address. We collect this information to keep you informed about promotions or offers that may be of interest to you.   

In addition to the personal information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners (e.g., Establishments with whom we have a marketing partnership with), our affiliates, or publicly available sources.

 

Cookies

When you visit our Sites, we will place browser cookies on your hard drive to collect and store your preferences for viewing our Sites. In addition, our Sites uses cookies to provide a unique identifier to your computer so that we can generate statistics regarding usage of our Sites, such as the percentage of repeat visitors and other general statistics, determining the effectiveness of advertisements and sales generated through advertisements. Cookies are also used to assist your log-in to our Websites.

We also participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to on other websites. We collect this information pursuant to agreements we have with these third-party technology providers. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

 

Text Messaging

You may have the opportunity to receive SMS or “text” messages, pre-recorded voice messages, or auto-dialed phone calls from us, our affiliates, and related entities as well as third parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested.

In providing your mobile device number or cell phone number to us, you knowingly consent to such communications from us or us to use your cell phone number or mobile device number in accordance with the our Terms and Conditions of Use. In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to us, or from which you sent the text message request to us. You further acknowledge that no purchase is required to opt in to this service, and you may opt-out at any time by following instructions from us and as described in the Terms and Conditions of Use or first text you receive upon initial enrollment. Any such communications you receive from us via SMS or text message will be administered in accordance with your preferences and this Policy.

 

Use and Processing of Personal Information

In addition to the purposes and uses described above, we use personal information in the following ways:

  • To identify you when you visit our Sites or our business partner’s locations.
  • To provide and improve our services and product offerings.
  • To conduct analytics.
  • To respond to inquiries related to support, rewards, or other requests.
  • To keep you up-to-date with the latest benefits available from us.
  • To send and measure the performance of marketing and promotional materials, including information relating to our products, services, sales, or promotions, or those of our business partners.
  • For internal administrative purposes, as well as to manage our relationships.
  • To detect and prevent malicious activity, including fraud, and to provide you with a secure experience.

 

Disclosures of Personal Information

We disclose information in the following situations:

  1. Affiliates and Acquisitions. We may disclose personal information to our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we may also share personal information with that company, including at the negotiation stage.
  2. Other Disclosures with Your Consent. We may ask if you would like us to disclose your personal information with other unaffiliated third parties who are not described elsewhere in this Policy.
  3. Other Disclosures without Your Consent. We may disclose personal information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also disclose your personal information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or the provision of services by a third party intermediary.
  4. Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the personal information that you provide will be shared with us and with them. Their use of your personal information is not governed by this Policy.
  5. Service Providers. We also disclose your personal information to our service providers. Among other things service providers help us to administer our Sites, provide technical support, process payments, and assist in the fulfillment of orders.

 

Your Choices

If you have an account with us or receive communications from us follow the instructions below to access or update your information and control how we communicate with you:

  1. Access and Changes to Your Personal Information. We rely on you to update and correct your personal information. Most of our websites allow you to access, review modify or delete your personal information on your account profile. If our website does not permit you to access, update, or correct certain personal information, you may contact us at the e-mail address provided below in order to request that your personal information by modified. Note that we may keep historical personal information in our backup files as permitted by law.
  2. Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
  3. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
  4. Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.

 

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information.

Some of our Sites permit you to create an account. You are responsible for maintaining the confidentiality of your account password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

 

Other Important Information

The following additional information relates to our privacy practices:

  • Loyalty Program. You may register, or redeem a prize, for our loyalty program at a Kiosk at any of our participating Establishments. Once you are registered, each time you visit an Establishment, you will only need to enter your phone number into the Kiosk to log-in. The loyalty program will have its own rules regarding rewards points and how they are earned and used, so please read those rules carefully.
  • Sweepstakes. Occasionally, we may offer sweepstakes within the loyalty program on a Kiosk or on our social media pages to residents of Iowa, Missouri, Wisconsin, Indiana, Kentucky, and Illinois. Some of these sweepstakes have additional rules that will outline the sweepstakes rules and operations, so please read those rules carefully.
  • [Video Surveillance. In some of our locations we use video recording technologies (i.e.., closed circuit television security cameras). These cameras capture all activity occurring at the respective premises and we engage service providers who provide enhanced analysis technologies that use information that may be considered “biometric information” in some jurisdictions (e.g., information about an individual’s facial geometry). We only collect this information to the extent necessary to comply with our legal obligations, detect theft or fraud and protect our properties. We only retain this information for as long as necessary to meet these purposes. This information is only disclosed to our service providers pursuant to a written contract or with law enforcement or regulatory authorities where necessary to meet our legal obligations or vindicate our legal rights.]
  • Third Party Applications/Websites. Occasionally, at our discretion, we may include links to third-party websites or applications that offer third-party products or services on the Sites. These third-party websites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites, and the presence of any links is not an endorsement of the third party, its websites or applications, or its goods or services. Because this Policy is not enforced on these third-party websites or applications, we encourage you to read any posted privacy policy of the third-party website before using the service or site and providing any information. Nonetheless, we seek to protect the integrity of our Sites and welcome any feedback about these sites or applications to which we might link our Sites.
  • Changes To This Privacy Policy. We may change our Privacy Policy and practices over time. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Update” block below.
  • Accessibility. If you are visually impaired, you may access this notice through your browser’s audio reader.
  • Children. We do not knowingly collect the personal information of minors under 18 years of age.

 

Contact Information.

If you have any questions, comments, or complaints concerning our privacy practices please email us at [email protected] or call us at 855-921-1030.

Effective Date: May 1, 2024

Last Update: May 1, 2024